Frequently asked questions

All Elevate products are sold strictly as reference materials for in-vitro laboratory research. They are not drugs, supplements, foods, or cosmetics and are not intended or labeled for human or veterinary use, consumption, or any diagnostic or therapeutic application.

It's our core standard: every compound we ship is verified across seven checks before release — (1) identity by HPLC retention-time matching against a reference standard, (2) purity by RP-HPLC at 214 nm, (3) net peptide content, (4) sterility by PCR, (5) bacterial endotoxins per USP <85>, (6) elemental impurities by ICP-MS per USP <233>, and (7) a fentanyl screen by immunoassay at a 50 ng/mL cutoff — and every order ships with a lot-specific Certificate of Analysis. See the full breakdown on our Quality & COA page.

Purity is quantified by reversed-phase HPLC at 214 nm, area-normalized, and the measured figure is printed on each lot's Certificate of Analysis. Every lot released to date has measured above 99%. It's one of the seven checks — identity, purity, net content, sterility, endotoxins, heavy metals, and a fentanyl screen — that every compound clears before it ships.

Yes. Signed third-party Certificates of Analysis are published for all 16 research compounds — you can read them on each product page or in our Quality & COA library — and a lot-specific COA ships with every order.

Most lyophilized compounds are best stored at -20°C, protected from light and moisture, with reconstituted material aliquoted and kept frozen to minimize freeze-thaw cycles. Product-specific guidance is listed on each product page.

The price shown on each product page is the price you pay — add items to your cart and check out securely online. Payment is processed off-site by our payment provider; we never see or store your card details. Wholesale and bulk pricing is available on request — ask us for a volume quote.

Orders ship USPS Ground Advantage within the United States — a flat $12, and free over $100. Typical transit is 2–5 business days after dispatch, and orders leave our Phoenix facility within 24 hours for in-stock items. See Shipping & Returns for details.

Orders ship in protective packaging to preserve compound integrity in transit.

Because these are sensitive research materials, returns are limited and handled case-by-case. If there is an issue with your order — damage, an error, or a documentation discrepancy — contact us promptly and we'll make it right. See Shipping & Returns.

Products are intended for qualified researchers and institutions. By ordering, you certify that you are purchasing for legitimate laboratory research and will comply with all applicable laws and institutional policies.

Yes — we support research labs, universities, and qualified resellers with volume pricing and reliable supply. Reach out through Contact for a wholesale conversation.

Approved affiliates earn up to 25% on a referred customer's first order and 10% on every reorder, and can offer their audience a discount. The rate depends on your tier — 15% at Affiliate, 20% at Partner, 25% at Ambassador. Learn more and apply on the Affiliate page.